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Does your business have an emergency plan to protect its telecommunication infrastructure from man-made or natural disasters?
With FreedomPipe, Disaster Recovery is built in. When your FreedomPipe system is installed, we will work with you to develop a recovery plan for your business that can be activated automatically or on the fly from any internet connection. Because FreedomPipe VoIP traffic is routed over a secure private managed network, in the event of any service outage, incoming calls can be rerouted to voicemail, another office location, or forwarded to a cell or home phone ensuring business continuity.
FreedomPipe is built on a foundation of carrier class redundancy, quality and security surpassing that of most large enterprise companies’ internal phone systems. By approaching business communications as a hosted service provider, we ensure your customers calls reach you even in the worst situations.
Be Prepared with Free Business Continuity Plan for your company
Digitel offers FreedomPipe subscribers a service previously available only to the largest enterprises. We will work with you to review possible disaster scenarios (ice storm, tornado, snow day, or a cable cut outside your office) and optimize our technology and network design a plan to ensure your communications survive. Each plan is customized based on the needs of each FreedomPipe subscriber.
Redundancy
T-1 or DSL back-up circuits are available to customer premises to ensure that if a T-1 goes out, your phones won't - even in the middle of a call.
In the event of loss of power, you and your customers will still e able to reach your voicemail, auto-attendants and email. These systems are located in a highly secure facility close to the hubs of leading phone companies.
Carrier-Class Quality
FreedomPipe connects your office to our Network Service Center with the most reliable commercial-grade T1 and DSL circuits used by the largest of companies. FreedomPipe services run on carrier-grade UNIX-based servers.
Professionally Hosted Service
FreedomPipe network and server equipment and software is housed in carrier-grade facilities, with back-up power and all the state-of-the art safety features protecting the best networks in the world. It is far more likely for a failure to occur at a client’s office than in one of our facilities. and if the problem is on the customer premise, we will promptly notify you or dispatch a technician as appropriate.
Monitoring Your Network 24/7/365
The FreedomPipe network and engineering team continuously monitors your network in real time 24/7/365 to identify, isolate and fix issues usually before you even know.
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