Premise-Based Phone System

FreedomPipe Hosted IP Phone System

PBX must be chosen and purchased.

Sign Up for FreedomPipe Service.

Requires commitment to maintain technology for an average of 7 years.

No technology to maintain.

Typical response time is 24-72 hours.

95% of support calls resolved same-day.

Annual maintenance contracts 10-15% of purchase price plus charges for moves, adds, changes.

Maintenance, support, changes included.

Single system located in closet, one set of lines, many points of failure. 

Redundant System Architecture with optional redundant or backup DSL circuits

Users notice problems first.

Professionally monitored 24-7 and troubleshoots.

Multiple SLAs (Impossible to Provide end-to-end SLA).

One end-to-end SLA from Digitel.

Your staff manages multiple vendors and bills.

One vendor/One bill.

Fingerpointing can happen.

No fingerpointing.

Comparable PBXs cost $1000-1500/person.

Phone handsets cost $200-425 each (Some install and network upgrade charges may apply).

Varies each month, varies by industry.

Flat, predictable, monthly pricing.

Monthly average $70-120/employee.

Monthly average $50-100/employee.

Advanced features can be costly.

Advanced features are standard.

Upgrades difficult and sometimes require a forklift.

FreedomPipe deploys and improves features constantly.

Hardware has additional investments required with more lines, staff or locations.

Costs grow smoothly per phone.